FAQs

Where does Amaia deliver?

We love to see our lovely pieces worn by children at every corner of the world! We deliver to UK, Europe and Worldwide to your door wherever you live.

Can I use a store credit for an online purchase?

Amaia's store credit may not be redeemed on the website, for store use only.

Can I include a gift message with my online purchase?

You can send a message to include a handwritten note for a gift order.

 Can I return an article ordered on the site?

Whilst we hope you are happy with your order, If for any reason you are unhappy with your purchase and wish to return it, we will of course offer a full refund or exchange.

How many days do I have to return an item?

We offer a full refund on online orders or exchange within 30 days of receiving your item.

Do I Have To Pay Import Tax/Duties On My Order?

All international orders to the EU are delivered duties paid.
All international orders outside the EU are delivered duties un-paid therefore you may be subject to custom and/or duty taxes. This cost is the responsibility of the customer and is payable on receipt of delivery of goods. Currently all orders under $800 US do not incur any import duties/taxes however this can vary from state to state. Please check your local custom tax and duty costs as duties must be paid before the goods are delivered.

What payment methods do you accept?

We do accept Visa, Debit cards, Credit cards, American Express, Paypal, Apple Pay ad Google Pay.